The Billsby Blog

Thoughts on Software-as-a-Service, the subscription economy and recurring billing - and the latest updates on Billsby.

Churn and Retention

Churn and RetentionFour Simple Ways to Reduce Customer Churn

Churn and RetentionSubscription Billing 101: Dunning

Churn and RetentionHow to dump a problem customer

Churn and RetentionWhy does customer retention matter?

Churn and RetentionHow much friction is too much in cancellation journeys?

Churn and RetentionUnderstanding Customer Retention Rate: The Ultimate Guide

Churn and RetentionInvoluntary churn in action: Merlin Membership

Churn and RetentionEight more unbeatable ways to reduce churn

Churn and RetentionWhat is churn and how can I reduce it?

Churn and RetentionFive ways to reduce churn and retain more customers